Terms & Conditions
Effective Date: July 17, 2026
Welcome to Norha Cosmetics. These Terms & Conditions govern your use of our website and the purchase of our products, including Neem Face Wash, Coffee Face Wash, Charcoal Face Wash, and Aqua Ice Face Wash. By accessing our website or placing an order, you agree to comply with these Terms & Conditions.
1. Acceptance of Terms
By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian. If you do not agree with these Terms & Conditions, please do not use our website.
2. Products
Norha Cosmetics offers skincare products designed for external use only. Product descriptions, images, prices, and availability are subject to change without prior notice. We make every effort to ensure that product information is accurate; however, we do not guarantee that all information is free from errors.
3. Orders
All orders placed through our website are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our sole discretion, including orders suspected of fraud or misuse.
4. Pricing & Payment
All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated. Payments must be completed using the payment methods available on our website. Orders will be processed only after successful payment authorization.
5. Shipping & Delivery
We strive to dispatch all orders promptly. Delivery times are estimates and may vary depending on your location, courier services, or unforeseen circumstances. Norha Cosmetics is not responsible for delays caused by third-party delivery partners.
6. Returns & Refunds
Returns, exchanges, and refunds are subject to our Refund Policy. Products must be returned in unused, unopened, and original condition where applicable. Refunds will be processed after inspection and approval.
7. User Responsibilities
You agree not to:
- Use the website for unlawful purposes.
- Provide false or misleading information.
- Attempt to gain unauthorized access to our systems.
- Interfere with the website's operation or security.
- Copy, reproduce, or distribute website content without permission.
8. Intellectual Property
All content on this website, including text, graphics, logos, product images, icons, and designs, is the property of Norha Cosmetics and is protected under applicable intellectual property laws. Unauthorized use is strictly prohibited.
9. Product Disclaimer
Our skincare products are intended for cosmetic use only. Individual results may vary depending on skin type and usage. Customers are advised to perform a patch test before using any product. Norha Cosmetics is not liable for allergic reactions or misuse of products.
10. Limitation of Liability
To the fullest extent permitted by law, Norha Cosmetics shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
11. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
12. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time without prior notice. Updated terms will become effective immediately upon publication on this website.
13. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in Maharashtra, India.
14. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Norha Cosmetics
Address:
101, First Floor, Globe Business Square,
Plot No. C/8'2, Opp. Kulkarni Pumps,
MIDC, Phase 1, Dombivali (E) - 421203,
Maharashtra, India.
Phone: +91 98765 43210
Email: care@norhacosmetics.in