Privacy Policy

Effective Date: July 17, 2026

Welcome to Norha Cosmetics. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products, including Neem Face Wash, Coffee Face Wash, Charcoal Face Wash, and Aqua Ice Face Wash.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following personal information:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Order Details
  • Payment Information (processed securely through trusted third-party payment gateways)

We may also automatically collect information such as:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Cookies and Similar Technologies

2. How We Use Your Information

Your information may be used to:

  • Process and fulfill your orders.
  • Deliver purchased products.
  • Provide customer support.
  • Send order confirmations and shipping updates.
  • Improve our website and customer experience.
  • Respond to customer inquiries.
  • Prevent fraudulent activities.
  • Comply with applicable laws.
  • Send promotional emails and offers (only with your consent).

3. Cookies

Our website uses cookies to improve functionality, remember your preferences, analyze website traffic, and enhance your shopping experience. You may disable cookies through your browser settings; however, some features of the website may not function properly.

4. Payment Security

Norha Cosmetics does not store your debit card, credit card, UPI, or banking information. All payments are securely processed through trusted third-party payment providers using secure encryption technology.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with:

  • Shipping and courier partners.
  • Payment gateway providers.
  • Website hosting and technical service providers.
  • Government authorities when required by law.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. While we strive to safeguard your information, no method of electronic transmission or storage is completely secure.

7. Marketing Communications

If you subscribe to our newsletter, we may send updates regarding new products, offers, promotions, and company news. You may unsubscribe from these communications at any time.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites.

9. Children's Privacy

Our products and website are intended for individuals aged 18 years or older. We do not knowingly collect personal information from children.

10. Your Rights

You may have the right to:

  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Withdraw consent for marketing communications.

11. Changes to This Privacy Policy

Norha Cosmetics reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with the revised effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Norha Cosmetics

Address:
101, First Floor, Globe Business Square,
Plot No. C/8'2, Opp. Kulkarni Pumps,
MIDC, Phase 1, Dombivali (E) - 421203,
Maharashtra, India.

Phone: +91 98765 43210
Email: care@norhacosmetics.in